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Pursuing Greatness Through Adversity

December 15, 2014

My father took me out for a beer when the housing market crashed. The first decade of this millennium was rough for anyone in the mortgage industry. We’d watched house prices soar to new heights in 2006 only to plummet months later. Mortgages went belly-up, almost no one knew what had happened, and no one […]

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The Secret to Delighting Customers

November 26, 2014

On a visit to a Disney theme park, a little girl and her mother came to a fenced-off construction site. To her mother’s dismay, the little girl threw her favorite Disney doll, Belle, over the fence. When the park staff retrieved the doll, it was in a sorry state, spattered with mud with a torn […]

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The Learning Business

September 15, 2014

As humans, we are wired to learn. We feel most alive and functioning closest to our potential when we are learning, adapting, adjusting and finding new ways, approaches and techniques to improve our lives (or the lives of others) in some way. Change and learning go hand in hand and change is all around us. […]

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Servant Leadership

September 08, 2014

Our leader, Josh Fitzwater, truly believes in all of his team members. In this post, he describes his relationship with Mike Sherer, who practices servant leadership every day in our Denver office. ————————- I recently read an article in the Harvard Business Review that clearly detailed the epidemic of leadership in America. Oh, you didn’t […]

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What Would You Do If You Knew You Couldn’t Fail?

July 23, 2014

If you knew when you woke up today that you could choose to do anything in your work, your relationships, your life and you knew you wouldn’t fail, what would you choose to do? It’s a powerful question we should start to think about. I began thinking about the idea of “fearlessness” about a year […]

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