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November 27, 2017

Kashif Tajani Headshot[4494]Kashif Tajani: First Option Mortgage’s Finest

Kashif Tajani is Branch Manager at First Option Mortgage in Suwanee, Georgia. He’s a leading figure in First Option’s esteemed Circle of Excellence, and a consecutive three-year recipient of the Mortgage Bankers Association of Georgia’s Gold Standard Award. Each year Kashif closes more than 100 mortgages, while also assisting fellow lenders in ethics and education.

Kashif has more than a decade’s worth of experience in the mortgage industry. Starting in 2005, Kashif worked with Capital Lending Group, working through the Housing Crisis in 2007 and 2008. Kashif has managed in the mortgage industry during the ups and downs, holding valuable insight to the greatest pieces of the housing market, and how First Option Mortgage stands out over all the rest.

Today, I sat down with Kashif and talked to him about his own personal experience in the market, and the love First Option Mortgage has for their partners and customers.

Mortgages: What’s It All About?

“Being a homeowner is the sort of fundamental dream that everyone has. Everyone should be able to pursue that dream. I’m just thankful to be a part of that. It’s very exciting!”

In 2005, Kashif worked with a Georgia-based brokerage firm. But what exactly is the difference between full-service lenders and other mortgage brokering services?

“Before we worked as brokers,” he said. “You send a lot of paperwork out, which causes a lot of waiting. You wait for the pre-approval, verification, send it back to the customers. There’s a lot of back-and-forth, and it took a long time. Needless to say we had less control as brokers.”

According to Kashif, First Option Mortgage has full control of the pre-approval and underwriting process. “With First Option we gain that control. It’s a huge benefit to ourselves and the customers. We do all the paperwork and can easily close in a fraction of the time. It’s much more convenient when it comes to helping out our customers efficiently and promptly.”

The People You Call First!

While Kashif and his team focus on efficiency, they seem to complement that with an emphasis on customer service. “People may think of us as just a large bank. We have locations in half of the country, that’s true. But we’re also very different.”

I asked him what makes First Option Mortgage different from some of the same lenders with locations all around the country. “We’re not just a Monday through Friday, 9-to-5 place. Customers and partners can reach us 24-7, every day of the week. We’re always available to make sure partners grow and customers are always satisfied. We’re here to help!”

Customer happiness is integral to Kashif’s success. “A happy customer is priceless. If you’re having a bad day, it immediately turns around with a phone call. Customers thank you for helping their family get their first home. It gives you a joy you don’t get from paperwork.”

Serving and family go hand-in-hand when it comes to Kashif’s life. “We share these stories with our families around the dinner table. Helping to serve and better the community around you. It instills a peace and well-being in yourself, something much-needed in the hustle-and-bustle.”

Secondly, Kashif says dedication is another part to his success. “Never give up. Always strive for something greater. The sort of things First Option provides are achievable for everyone. It’s up to us to instill in partners and customers the determination to succeed.”

First Option Mortgage is proud to call Kashif and his Suwanee customers part of our family. We love sharing Kashif’s success, and hope for many more golden years for him! If you’re in the Atlanta area and looking to refinance, or just have questions about how the mortgage process works, let us know by filling out our convenient online form. We’d love to get in touch with you! And if you’d like to continue sharing in our success, follow us on Facebook and Twitter.

“The best part about working with First Option is you know it’s all about service. Education plays a role, service plays a role. With First Option, the borrowers get the benefit they deserve.”