by First Option Mortgage
22. September 2010 16:03
Customer Service
Hi, welcome to Generic Bank! For English, press 1 or just say “English”. Para continuar en espanol, marque el numero seis. *Boop* To purchase a home, press 1. To refinance a home, press 2. To get cash out of a home equity line of credit, press 3. To lower your payment, press 4. To lower your rate, press 5. *Boop* You have chosen to lower your rate. If your rate is currently lower than market value, please hang up and wait until market rates lower. If your rate is currently higher than the market rate, please hold for the next available agent…
If this is just one of the thousands of recordings you have heard from nearly every bank and local loan company, then its time for a change of pace. We here at First Option Mortgage understand that home financing can be a huge undertaking as well as possibly the largest investment you will make. We pride ourselves in being “The PEOPLE you call FIRST”. This means that you will be in contact with a real person from start to finish.
That person is your loan officer; a courteous and knowledgeable professional in the mortgage industry. Your loan officer is sure to work with you to understand your individual home financing needs and offers you the best program and rate available to you. Throughout the process, you will have a continuous flow of communication to help you feel at ease. We are also available in one of several nationwide offices to sit down with you and help you understand all the aspects of your decision.
If this sounds a lot better than a pre-recorded voice, visit us at www.firstoptiononline.com and find a branch near you.